How do I get my old game back? I lost my phone and got a new one ?
Download COL again and contact live support. They will ask you questions to prove it was your account and then it should take a few days for it to appear on your new device.
Check this out http://us.forum.igg.com/forum.php?mod=viewthread&tid=77560&extra=page%3D1
First i'd like to ask you... "Have you link your last account to Facebook Account" ?
* If YES go instal COL1 from your new device / phone and then go to Settings - Facebook Account (make sure you've login to your Facebook Account from Facebook Application of your Phone)
* If NO you should email to our Customer Service or Report to Live Support from COL1 and complete their asking about your Last Account Secret Data
Follow IGG on Instagram http://instagram.com/iggigotgames/
Like CC on Facebook http://www.facebook.com/CastleClash
Like COL2 on Facebook http://www.facebook.com/ClashofLordsII
Like DH on Facebook http://www.facebook.com/deckheroes